Business Administrator
Full Time
Job Description
If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person our client is looking for to work as a Team Member.Our client encourages you to bring your individual personality to help deliver our purpose statement:
Responsible for participating in all the administrative activities of the Groups, Conferences & Events and Reservations Departments.
- To champion the collection of prepayments for all groups ensuring that all bookings have guaranteed method of payment prior to arrival
- To support GCE Sales Department (Individual Reservations) in clearing daily deposits, and collecting of no show charges.
- To liaise with Finance department and update GCE Department on group account stops, credit limits for accounts or any other important information
- To action the daily check out of group masters for any Group bookings (both Conference & Events as well as Accommodation only groups)
- To support in closing house accounts where a reservations response is required
- To attend credit meetings and action any follow up with support of Reservations Manager/GCE Sales Manager
- To support the GCE Sales Team with answering phone calls and sending out proposals where required
- To support the GCE Sales and DBD in delivering KPI’s, Annual Budget amongst the overall GC&E department.
An Business Development Adminstrator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Excellent verbal and written communication skills
- Excellent administration and IT skills
- Committed to delivering a high level of customer service, both internally and externally
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Previous administrative experience in a fast paced environment
Required Knowledge, Skills, and Abilities
Reference no: 902