We are looking for a fearless and talented individual like you who can join our mission to be the best that the industry has to offer.
We want you to bring your unique set of skills and experience to a special place where you can reach your true potential.
Is this you? Because it looks like you. That is if you are the intelligent hard working one with lots of ideas, that we have been looking for.
We are looking for an experienced Business Support Administrator to join the team based in our offices in Shoreditch, London on a fixed term contract of 12 months to cover maternity leave.
You will be part of the Data and Analytics team and your role will be to enable the production and delivery of management information packages and additional report requirements, and to assist with maintenance of the CRM system, online booking platform and the clearance of third party supplier invoices.
The key responsibilities of the role include:
Prepare and distribute business and customer MI packages and ad-hoc reports within agreed timescales
Regularly review business and customer reporting requirements
Assist with the review and updating of the package of reports available across all sectors
Assist with the clearance of third party supplier invoices
Prepare, verify and cleanse data for system uploads
Support business systems (CRM, ERP, Website and Marketing platform, Reporting Systems) with data uploads, user maintenance, and system configuration
Scheduled reports are generated and distributed in accordance with agreed deadlines
Published reports are accurate and all apparent anomalies are highlighted and referred to where appropriate
Any analytical problems encountered are researched and resolved effectively with minimal supervision
Reporting packages are being used proficiently for data analysis and presentation
Demonstrates flexibility in managing requests for the benefit of the business as a whole
All oral and verbal communications are conducted efficiently and professionally to ensure the reputation of the team as an efficient service provider is maintained
Provide ad-hoc administrative support where needed
Document tasks, procedure notes and processes to ensure understanding
Develop excellent working relationships with all departments
Essential Requirements:
Demonstrate strong organisational skills, working to deadlines and manage time efficiently
Knowledge of wide number of business systems, basic database structures, and business processes
Intermediate/Advanced MS Excel skills
Understands how to automate repetitive problems and tasks
Works well as part of a team, is objective and open-minded towards the ideas and views of others, offers as well as welcomes feedback, contributes to building team spirit, helps others to succeed
Knowledge and practical experience of and the following tools, languages or technology are an advantage: SSRS, SQL, Qlikview, nPrinting, Sugar CRM