Job Description

Customer Service Advisor

£8.65 per hour + holiday pay

Temp for 4 weeks with view of a 3/6 month contract

Flexible working hours - 5 days out of 7

Shifts will be 8am - 4pm or 12pm - 8pm on a rota basis

Do you have great customer service skills?

Do you have a keen interest in football?

Are you looking for flexible working hours?

If yes, then this could be the ideal role for you!

We have an exciting opportunity for a Customer Service Advisor who has a keen interest in football to join a company in the football and gaming industry in Central London.

Responsibilities:

• Providing day to day support - resolving queries by phone, email & live chat

• Liaising with customers for age verification and compliance tasks

• Responding to customers in a timely and empathetic manner

• Liaising with members of the team

• Outbound calls (no cold calling)

• Gathering feedback from customers

Requirements:

• Previous Customer Service Advisor experience

• Good communication and organisational skills

• Good IT skills

• Strong attention to detail

• Ability to multi-task

• Must be flexible to work evenings, weekends and bank holidays

Only applicants with the relevant experience will be considered.

Required Knowledge, Skills, and Abilities