Job Description

CUSTOMER SERVICE ADMINISTRATOR

WALTHAM CROSS

£8.42 PER HOUR

PART TIME (5 HOURS PER WEEK)

SHIFT TIMES: SATURDAY 07:00 - 12:00 OR 12:00 - 17:00

(Flexibility to work outside of these hours may be required)

Duties will include:

• Full involvement in the parcel life-cycle from parcel dispatch through to returns
• All administration duties relating to the smooth running of the depot
• Assisting with new starter inductions
• Performing compliance and process checks for your management team
• Assisting customers with any queries that they may have
• Ensuring parcels are delivered on time

To join us as a customer service administrator you will need:

• Strong interpersonal and communication skills
• A good working knowledge of MS Office
• Good attention to details
• An excellent customer service attitude
• The ability to communicate with a diverse customer base

Required Knowledge, Skills, and Abilities